The Met Office – Process modelling and maturity mapping as the foundation for operating model transformation

Background With more than 3,000 forecasts delivered every day, powered by cutting-edge technology and world-leading science, the Met Office has a wide and complex process landscape. They needed to fully ‘map’ those processes in preparation for an external ISO 9001 audit, and then understand whether their current processes were mature enough to support a re-organsation…

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Overcoming resistance to change

George Tomlin Head Shot

They say people don’t like change. If you think about it that’s not entirely true – as individuals we move house, change jobs, even change our hairstyles. But when it comes to organisational change and business transformation, overcoming resistance to change can feel like the hardest part of the journey for everyone involved. In this…

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Carpetright – Warehouse operations review to enable strategic growth, productivity and improved efficiencies

Carpetright engaged i-Realise to review the state of their current warehouse operations. Background The objective of this initial piece of work was to remove the risk posed by tacit knowledge and to form the basis for future continuous improvement work by mapping As Is processes end to end. Following on from this, Carpetright asked i-Realise…

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