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"We spend hours with the business trying to understand what they want to do; they keep changing their minds, don’t seem to understand the limitations of technology or the requirement for a consistent process and approach …."
Nowhere is the organisational gap more deeply felt than in the dealings between Business and IT. Not only are the two areas focused on different things but often they seem to talk a different language. The importance of IT projects and programmes means that some of the top performers in the business are often required to transfer to IT. Despite this, once they've been in the IT camp for some time, it’s difficult for them to resist the urge to ‘go native’ and people can often lose the ability to bridge the gap between the two halves of the organisation.
Sometimes, customers have already tried to get things done in-house but can’t quite get the internal teams (however willing and able) to work together effectively. This can happen because:
Our consultants work shoulder to shoulder with the client’s teams to provide a structured approach, effective engagement with the teams and the best practice required to deliver the end goal. They understand the gap that exists between the business and IT teams, and have the capability to support effective execution.
"I have always found i-Realise provide invaluable support in project managing complex implementation projects and providing practical challenge to what we are doing."
Terry Hartnup, Head of Central Operations, Homebase